Volunteering Opportunity: Volunteer Mediator

Suitable for volunteers interested in: Families, Human rights, Civil rights

Opportunity activities: Providing advice, Mentoring, Support work, Counselling

Description: Mediation is a tool which helps people who have arguments or conflicts with one another to resolve their differences. Operating in Mole Valley and Epsom & Ewell, Mid Surrey Mediation is a community mediation service; it uses mediation to help resolve neighbourhood disputes. Neighbours receive the service free of charge. The role of the Volunteer Mediators is to help the parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are simply responsible for developing effective communications and building consensus between the parties. The focus of the mediation meeting is to reach a common sense settlement agreeable to both parties. Neighbourhood disputes can take over people’s lives causing great distress and seriously affecting health and well-being. With our high success rate our mediators feel that they are able to improve the daily lives of disputants. All Volunteer Mediators are trained and fully supported and there are opportunities for further training and development from time to time. Volunteer Mediators attend a 6 day comprehensive training course over a period of several weekends. The course is very interactive and gives volunteers lots of opportunities to practise their mediation skills through role play. The course is accredited by the Open College Network. Place of opportunity – Mediators work in our two boroughs: Mole Valley and Epsom & Ewell. First point of contact – Ellen Parladorio, Mediation Co-ordinator. Ellen is responsible for the day-to-day running of our service. We require a minimum commitment of one year.

What is the organisation looking for?
Mediators are active listeners, patient, able to separate facts from feelings, capable of empathy without showing any bias and able to remain detached and not give advice. They do not need any knowledge of the law as they don’t give legal advice. Their role is to ‘oil the wheels’ and help disputants sort out things for themselves. Mediators also need to have: – a liking for people and an enjoyment of working with even the quirky or cantankerous ones – a sense of humour – mobility; disputants are visited in their homes, so it is different to be a Mediator if you don’t have a car – some time to spare

Practical considerations:
Directions- Mediators visit disputants’ homes, and attend six Mediators meetings per year, usually held in the Leatherhead Institute, 67 High Street, Leatherhead KT22 8AQ


If you would like to volunteer for this opportunity please fill out the contact form below and we will get in touch as soon as possible.


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